NIGHT RECEPTIONIST JOB DESCRIPTION
Find detail information about night receptionist job description, duty and skills required for night receptionist position.
What does a night receptionist do?
As a night shift receptionist, you take reservations, perform guest check-in and check-out, answer questions about hotel amenities, and create and track keys to guest rooms. Night shift can also involve light cleaning, paperwork auditing, processing credit card payments, and other end-of-day tasks.
What is a receptionist job called?
Receptionists are often called front desk clerks because they work in the office and help to cover many areas of work to assist the business they work for. They may also be responsible for scheduling appointments, filing, and other office tasks.
What do you do as a receptionist experience?
There are many great jobs for former receptionists. Administrative Assistant jobs are the most common, but there are also many opportunities to work as a customer service representative, sales associate, cashier or office manager. There is always a need for people who can communicate well and be detail-oriented.
Are hotel front desks stressful?
At the front desk, it can be difficult to keep up with the demand for service. Guests are arriving after a long day of travel disruptions and frustrations, and they are often prone to over-reacting to even the slightest challenges. This can lead to mistakes that can cause problems for guests and for the front desk staff.
Do hotel receptionists stand all day?
A recent trend in hotels is to use lean staff who are more efficient and responsive to guests' needs. While this may seem like a good idea on the surface, many guests find themselves waiting for long periods of time at the front desk or feeling that they are not being given the attention they need.
How do I prepare for a receptionist interview?
You may be new to the receptionist role, but you?ve already displayed a lot of qualities that make you an asset to any organization. You?re bubbly and friendly, always willing to help out. You also have an innate ability to connect with people and make them feel at ease. Plus, you have a great sense of humor which really helps lighten the mood in a chaotic environment. If you?re looking for an opportunity to work in a professional setting and interact with people on a daily basis, then this is the job for you!
How do I become a receptionist with no experience?
Becoming a receptionist takes a lot of hard work, dedication, and experience. It's an incredible opportunity to work in customer service and help people feel comfortable and welcome. If you have the right skills and are determined, you can be a receptionist with no experience. There are manyTemp agencies that will give you a reference if you have worked before. You can also look into any possible employment opportunities that are available to college or high school students who want to become a receptionist.
What is a receptionist salary?
A Receptionist with less than one year of experience can expect to earn an average total compensation of KSh 192,000 based on 8 salaries. An early career Receptionist with 1-4 years of experience earns an average total compensation of KSh 180,000 based on 47 salaries.
Is receptionist a good job?
Receptionists are people who work inside businesses. They have a lot of responsibilities, but they also have a lot of fun. They often meet interesting people and help to make the company run smoothly. They are often the face of the company, so it's important for them to be well-educated and know how to communicate with people.
What is the most important skill of a receptionist?
A receptionist must be able to write creative Englishparagraphs that are persuasive and engaging. They must also be able to understand human behavior and be able to relate to customers.
Is receptionist a hard job?
Receptionists may feel stressed in fast-paced work environments due to their high administrative responsibility and call volume. They may also feel stress from the constant need to manage high levels of customer service.
How do I become a first receptionist?
After college, many students find work as interns, part-time jobs or even casual work in the public sector. Experience working with the public can help you develop skills that you can use in your professional life. For example, a recent graduate who worked as a bank teller would be interested in a position as a receptionist. She would have sharp people skills and be able to handle customer interactions efficiently.
What are the 10 qualities of a receptionist?
Every receptionist needs the skills listed in the top 10 below. They need to be able to communicate with customers, multitask, and be organized. Additionally, they need to be resistant to stress and have empathy.
How can I become a good hotel receptionist?
It is no surprise that Hotel Receptionists are often highly skilled in verbal and written communication. They have a great ability to keep the peace when working under pressure, and are often very patient and tactful. They also have excellent customer service skills, making sure that all guests are made to feel welcome and comfortable. A Hotel Receptionist is a vital part of any hotel, and there is no doubt that they can make a huge difference to the running of the business.
What are the 3 most common shifts on the front desk?
The morning shift typically arrives to relieve the night shift and take over from them for the day's operations. The second shift or afternoon shift usually is from 3 pm to 12 am. There is an overlap of 1 hour with the morning shift. The morning shift typically arrives to relieve the night shift and take over from them for the day's operations. The second shift or afternoon shift usually is from 7 am to 4 pm.
How can I be good at front desk?
A good front desk officer is someone who is friendly and has a positive attitude. They must be able to focus on the task at hand and not get sidetracked. They should also be able to take care of business with a quick and effective response.
What skills do you need to work front desk at a hotel?
When you call someone on the phone, it is important to be polite and courteous. You should always speak in a clear and concise manner, so that the person you are speaking to can understand. You should also maintain a positive attitude when talking to someone, and be sure to follow all policy or procedure instructions.
Is working at a hotel a good job?
Hotels are a great place to work. There are many opportunities for growth and advancement in the industry. With experience, you can move up the totem pole quickly. The variety of hotels throughout the country and the world is vast, so you can take on any position that interests you.
What is it like working as a hotel receptionist?
The new Hotel Manager, Bria, is a hard working individual who is always looking for ways to improve the guests experience. She is responsible for managing the reservations and checkouts, as well as ensuring that all guests are well taken care of. Her dedication to her job is admirable, and she definitely knows how to make a positive impact on her guests.
What is another name for a receptionist?
Receptionists are responsible for providing a warm and welcoming environment for guests at the hotel. They work closely with front desk officers to ensure that all guests have the necessary information and need nothing more than a smile from them. Additionally, receptionists help to keep the office running smoothly by doing such things as stocking office supplies, reporting to managers on progress of day-to-day tasks and handling inquiries from guests.
How do you answer a receptionist interview question?
When applying for a position, you must be creative and organized. You have the ability to put out fires and solve problems for people. This makes you a great choice for a receptionist.
Can I wear jeans to a receptionist interview?
When interviewing for a job, always be sure to look sharp and fit in. Make sure your jeans are dark and tailored, and that they don't show any skin-tight or baggy clothing. Save the ripped and holes for after the job is done.
Why do you want this job?
"In recent years, I've worked on a number of projects for a company that is looking to expand. One of the tasks involved working with a new team and I was able to develop good relationships with everyone on the team. In addition, I'm very good at communication and have a lot of experience working in a team environment. I also have strong computer skills and am confident in using them in the workplace. This is an excellent opportunity for someone who is able to work well under pressure and who can see the big picture." - source.
Why are you interested in this job?
"I am interested in joining a forward-thinking company that is constantly pushing the envelope. They are a company I feel I can contribute to by being a part of their team and by having my skillset suited to their company. Their mission is to change the world, so I believe I have the type of knowledge and experience that would make me successful at this company." - source.
How do I write a CV for a receptionist?
"Hello, I am _____ and I work as a receptionist at _____ company. I have worked in this role for_______ years and I am very familiar with the company's procedures and policies. I am confident that I can handle any tasks that are entrusted to me. I am also very friendly and easy-going, which makes working with me a pleasure. I enjoy meeting new people and helping them with their needs. My experience allows me to offer excellent customer service, which is why my clients always come back to me. Thank you for your time, and I look forward to hearing from you soon!" - source.
What benefits do receptionists get?
The receptionist at this company is always happy to help out. They receive benefits that included paid vacations and holidays as well as health insurance. The receptionist is always willing to learn new things and help out her coworkers.
Is receptionist well paid?
The median salary for receptionists in 2020 was $31,110. This is a good salary for those who are interested in working as receptionists. The best-paid 25 percent of the profession made a median salary of $37,830 that year, while the lowest-paid 25 percent made $26,380.
What is the highest salary for a receptionist?
ZipRecruiter is a job search engine that connects potential employees with companies and jobs. They offer an online application process, which includes a biosheet and cover letter. After applying, employees can receive an email notification with the job opening they applied for. Most Receptionist salaries currently range between $25,000 (25th percentile) to $33,500 (75th percentile) with top earners (90th percentile) making $40,000 annually across the United States. This is a great opportunity for someone who has excellent communication skills and is able to work independently.
Do receptionist use computers?
A receptionist is a responsible and important part of any office. They handle all the basic office equipment, such as the phone, fax, copier and printer. The job requires good people skills but also good receptionist computer skills. This way, they can keep track of visitors and appointments using the software.
What are the disadvantages of receptionist?
"Receiptists are often busy and involved with the company's operations. When I take time off, the company falls apart. It's not until things start going wrong that they realize how important I am. Receiptists are often busy and involved with the company's operations. When I take time off, the company falls apart. It's not until things start going wrong that they realize how important I am." - source.
Do you need to be qualified to be a receptionist?
Receptionists are the people who help customers through the customer service process. They often have to deal with difficult customers and handle customer inquiries in a quick and efficient manner. They need good literacy, numeracy and IT skills in order to be successful.
What are the 4 qualities of a good receptionist?
If you're looking for a receptionist with positive attitude, you'll appreciate the right skills. Organization and perseverance are also important qualities. With the right technical skills, a receptionist with good eyesight will be able to handle any job quickly. And if you have the ability to integrate with industry software, that's another bonus.
What industry is receptionist?
Receptionists are employed in nearly every industry. They are usually responsible for providing customer service and managing the flow of traffic through a business. Receptionists can be found working in areas that are visible and accessible to the public, such as the front desk of a lobby or waiting room.
Who is a receptionist in a hotel?
A hotel receptionist greets hotel guests and assists with booking rooms. She keeps the front desk in a hotel running smoothly, and offers add-on services to guests.
What it like being a hotel receptionist?
The duties of a front desk clerk in a hotel are many and varied. They may be responsible for taking calls from guests staying at the hotel as well as external customers, organizing and modifying guest room reservations, and distributing hotel room keys. Some front desk clerks also may be responsible for creating marketing materials or working on special projects for the hotel.
How old do you have to be to work at Travelodge?
Travelodge is an amazing place to stay when traveling. They offer great deals on rooms and the staff is always friendly and helpful. There are also a few restrictions that you'll need to be aware of before arriving, but overall it's a great place to stay!
Is a receptionist job hard?
Despite the fact that being a receptionist can be a very stressful job, it can still be an enjoyable experience if done correctly. The payoff for being a good receptionist is that you get to meet many people and make bookings. Additionally, you can also use your knowledge of English to help customers.
How can I be a receptionist?
There are many things to consider when considering a career as a receptionist. First and foremost, you will need to pursue education in order to be able to provide excellent customer service. Once you have acquired some level of experience, it is important to look for positions that will give you the opportunity to learn more about the company you are working for. Finally, it is also important to have professional certifications in order to gain an edge over other potential candidates.
What qualifications do I need to work in a hotel?
A hotel services management graduate with experience in hotel operations is ideal for a role as a front-desk clerk or bellhop at a busy chain. The individual should have good writing skills and be able to handle customer inquiries and take orders. They should also be able to work independently and be able to take charge when needed.
Is working at a hotel easy?
Hotel work can be challenging, but it can be fun too. Especially during busy seasons, hotels might have a difficult schedule that includes nights and weekends. This can make it difficult to follow the hospitality industry's schedule, which often includes days and nights. However, Hotel employees can be creative and enjoy their work. By doing their own thing, they can come up with ideas for improving the hotel's guests and making it more enjoyable for everyone involved.
What should I wear to a hotel receptionist interview?
This warm weather, women might choose dresses, skirts or slacks, while men might choose khaki, navy or grey slacks with collared golf shirts or short-sleeved, non-white shirts. Top such outfits with coordinated cardigans or unstructured jackets.
What should I wear to a Travelodge interview?
"I always enjoy meeting new people and getting to know them better, so I was really excited to speak with this individual about their hiring process. They mentioned that it's always best to check with the hiring manager or the Resourcing team if you're unsure, but they said that smart clothing is a good idea. I think it would be a good idea to wear something that's smart and appropriate for the job interview." - source.
What industry is a receptionist in?
The receptionists at the healthcare and social assistance office are very helpful and always willing to help. They provide a wide range of services, including professional, scientific, and technical services, administrative and support services, and personal care services. The receptionists are always willing to answer any questions you may have.
How should a receptionist answer the phone?
"Hi! My name is ____ and I'm a customer service representative at _____. I would be happy to help you with anything you need. Let me know if there is anything I can help with!" - source.
What is most important in a receptionist role?
It is not hard to find a receptionist who is proficient in speaking and communicating. They are great listeners and will help with whatever is asked of them! They are also great at making people feel at ease when entering the business and always finds out all the information possible!
